Kasamba Platform review
Facts checked October 7, 2026
Kasamba review: old and busy, but it does not publish the price range
Kasamba has been around a long time, and the home page leads with free minutes and a credit guarantee. The trade-off is simple: the platform publishes the offer, the formats and the refund request window, but not a site-wide per-minute price range or payment methods on the pages we read.
- Operator
- Kasamba Inc., San Francisco
- Online since
- 1999, by its site
- Intro offer
- 3 free minutes
- Formats
- Chat, email, phone
- Rates
- Not published on its pages
- Trustpilot
- 3.6 from 1,484 reviews
Affiliate link: we earn a commission if you pay. It does not change the facts on this page.
- 3free minutes on your first reading
- up to $50credit to try another reader
- 7 daysto request a refund after a session
Kasamba at a glance
Who runs it, what it publishes and what is missing. Each line links to the page we took it from.
| Item | What Kasamba says | What it means for you |
|---|---|---|
| Operator | Kasamba Inc., 182 Howard St Unit 826, San Francisco; the App Store lists Kasamba Ltd.; BBB lists Ingenio, LLC. terms | The public records do not use one name everywhere, so check the name on any charge or support email. |
| Online since | The site says since 1999; BBB gives business start November 25, 1999; the app description says “since 2001”. home | It is an older psychic-reading marketplace, but its own public dates are not perfectly aligned. |
| New-customer offer | “3 FREE minutes on your first reading!” The About page also says 3 free chat minutes with each of 3 new readers. home | Use the first minutes to test tone and speed, not to solve a long question. |
| Formats | Live chat, email and phone. about | Chat is the safest format if you want a written trail of what was said. |
| Prices | Kasamba does not publish a site-wide price range per minute on the pages we read. home | Check the reader page and checkout screen before starting; do not assume the offer tells you the full cost. |
| Payment methods | Not published on its pages. terms | You may need to reach checkout to see the payment choices. |
| Reader screening | Kasamba says advisors have been “screened and verified for over 25 years”. home | That is a broad claim, not a step-by-step approval standard in the pages we used. |
| Apps | iOS rating 4.62 from 13,324 ratings; Android rating 4.5 from 4.19K reviews and 500K+ downloads. App Store | The mobile apps have much larger user-rating samples than the app listing for some newer platforms. |
What a reading costs
Kasamba does not publish a site-wide rate range or payment methods on the pages we read. The useful published rules are the free-minute offer and the credit request rule after a bad session.
| Rule | What Kasamba says | What it means for you |
|---|---|---|
| Published price range | Not published on its pages. home | You cannot compare a public Kasamba range with other sites before opening reader or checkout pages. |
| Payment methods | Not published on its pages. terms | If payment choice matters, verify it before starting a session. |
| Intro minutes | 3 free minutes on your first reading. home | The offer reduces the start of a first session, but it is not a published price list. |
| Bad reading | Kasamba advertises up to $50 in credit to try another reader; the terms say refund requests must be submitted within 7 days after the session. terms | The remedy is discretionary and described as credit, not a guarantee of accuracy. |
Billing is therefore something to check at the point of choosing a reader. Start with the 3 free minutes, decide a ceiling before you continue, and remember that the published make-good is credit up to $50 at Kasamba’s discretion.
The 3 free minutes offer
This section shows what the public offer says, and where it stops short of explaining the full bill.
Kasamba’s home page says “3 FREE minutes on your first reading!” Its About page describes 3 free minutes of chat with each of 3 new readers. Read that as a short trial window, not as a full free reading.
If the reading disappoints you, the home page also points to up to $50 in credit so you can try another reader. The terms say a refund request must be made within 7 days after the session and is at the platform’s discretion.
Sources: home page and About page, checked October 7, 2026.
Your first session, step by step
The safe order is to confirm the reader, the format and the charge before you let the session run.
- Create an account
Kasamba’s terms set the legal relationship with the platform before you use the service.
Account first - Choose the format
Kasamba publishes chat, email and phone as available ways to receive a reading.
Chat, email or phone - Use the trial window
The published offer gives 3 free minutes on your first reading. Ask one compact question and judge whether the reader is responsive.
Free minutes - Check the price before continuing
Kasamba does not publish a general rate range on the pages we read, so the reader or checkout screen matters.
Confirm cost - If it goes badly, act quickly
The terms say any refund request must be submitted within 7 days after the session; the advertised remedy is up to $50 in credit.
Credit request - Know the legal limits
The terms include mandatory arbitration and a class-action waiver.
Arbitration
What works, and what to watch
Kasamba has clear headline benefits, but the public pages leave some practical buying details to the session flow.
What works
- Long operating history: the site says it has served clients since 1999.
- The first-reading offer is simple to understand: 3 free minutes.
- It supports chat, email and phone, so you are not limited to one live format.
- The apps have large public rating samples on both major stores.
- There is a published credit path if you want to try another reader after a poor session.
What to watch
- The platform does not publish a site-wide per-minute price range on the pages we read.
- Payment methods are not published on its pages.
- The refund language says decisions are at Kasamba’s discretion and requests must be within 7 days.
- Trustpilot says Kasamba has not replied to negative reviews.
- The terms include mandatory arbitration and a waiver of class claims.
How Kasamba says it vets readers
Kasamba publishes a broad screening claim. The pages we used do not let us verify the process from the outside.
- Published claimScreened and verified
Kasamba says advisors have been screened and verified for over 25 years.
- Reader-facing detailSeparate verification page
The site has a “How we verify advisors” page; we did not rely on that page for process details here.
- What we can checkPublic pages only
From outside, we can check the claim, the terms and the review sites, not whether a particular advisor’s skill has been tested well.
- Legal frameReadings are not guarantees
Kasamba’s legal terms control the service relationship; do not treat a reading as a guaranteed result.
“Screened and verified for over 25 years.”
Who it suits
Kasamba is easiest to justify as a short trial with a reader you can leave quickly if the style is wrong.
A good fit if you
- want a first-reading trial built around 3 free minutes;
- like having chat, email and phone as published format choices;
- prefer an older marketplace rather than a newer psychic app.
Look elsewhere if you
- want to compare a published price range before opening reader pages;
- want payment methods clearly listed before checkout;
- do not want mandatory arbitration or a class-action waiver in the terms.
Kasamba compared with Keen, Purple Garden and Mysticsense
These are the platforms readers usually compare with Kasamba: another Ingenio-linked brand, an app-first marketplace and a newer site with a detailed price sample.
Swipe the table sideways to see all four →
| KasambaKasamba |
 Keen |
 Purple GardenPurple Garden |
 Mysticsense |
|
|---|---|---|---|---|
| Operator | Kasamba Inc., San Francisco | Ingenio, LLC | Barges Technologies, Inc | Syncspert LTD, Israel |
| Online since | 1999, by its site | 1999, by its own account | iOS app since 2017 | 2020 |
| Rates per minute | Not published on its pages | $1.99–$7.99, 18 tarot readers | Not published on its pages | $1.42–$11.11, top 18 readers online |
| New-customer offer | 3 free minutes on the first reading | $1 for the first 5 minutes with some readers | Not found on its own pages | First 5 minutes credited back, up to $15 |
| Bad reading | Up to $50 credit; request within 7 days | Up to $25 credit, within 72 hours, once per 30 days | Request within 3 days; credit or money at their discretion | Up to 10 minutes back as credit, within 48 hours |
| Formats | Chat, email, phone | Call and chat | Chat, voice, video | Call, chat, video |
| Trustpilot | 3.6 from 1,484 reviews | 4.1 from 915 reviews | 3.8 from 239 reviews | 4.6 from 1,468 reviews |
| iOS app | 4.62 from 13,324 ratings | 4.72 from 9,557 ratings | 4.77 from 5,656 ratings | 5.0 from 2 ratings |
| Full review | You are here | Keen → | Purple Garden → | Mysticsense → |
All four profiles were read on October 7, 2026. “Not published” means we did not find the item on the platform’s own pages we used.
What customers say, and where
Kasamba’s outside footprint is mixed: large app-store samples, a middling Trustpilot score and a BBB profile without accreditation or rating.
- Kasamba claimed its Trustpilot profile in May 2015.
- Trustpilot shows no recent history of invitations to review.
- For negative reviews, Trustpilot says the company hasn’t replied.
What the one- and two-star reviews repeat
- A reviewer who said they had been on Kasamba for 20 years described the system as draining money and creating emotional pressure, according to the Trustpilot summary.
- Another Trustpilot summary says readers cut sessions off after 30–45 seconds.
Sources: Trustpilot and BBB, read October 7, 2026.
Kasamba’s public history, in dated steps
The public record shows a long-running brand, one date discrepancy in its own descriptions and recent app and terms updates.
- Kasamba’s site says clients have used it since 1999.
- BBB lists the business start date.
- The app description says “since 2001”, which does not match the site’s main date.
- Kasamba claims its Trustpilot profile.
- The iOS app is released.
- The terms version we read is dated.
- The Android app listing shows its latest update.
- The iOS listing shows its latest version.
Questions people ask about Kasamba
The questions behind common brand searches, answered from the same dated sources as the rest of this page.
Is Kasamba legit?
Kasamba is a long-running platform with published terms, app-store listings, a BBB profile and a Trustpilot profile. The site says it has served clients since 1999; Trustpilot shows a 3.6 score from 1,484 reviews. Legit does not mean accurate: treat readings as guidance or entertainment, not proof of future events.
What is Kasamba?
Kasamba is an online psychic-reading marketplace operated in its terms by Kasamba Inc. The formats it publishes are live chat, email and phone.
How do the Kasamba free minutes work?
The home page advertises 3 free minutes on your first reading. The About page also describes 3 free chat minutes with each of 3 new readers. Use the free minutes to test fit quickly.
How much does Kasamba cost?
Kasamba does not publish a site-wide per-minute price range on the pages we read. Check the individual reader page and the checkout flow before you continue beyond the free minutes.
Can I get a Kasamba refund?
Kasamba advertises up to $50 in credit to try another reader. Its terms say refund requests must be submitted within 7 days after the session and are at the platform’s discretion.
Is there a Kasamba coupon or promo code?
The offer we found on Kasamba’s own pages is not a code: it is 3 free minutes on the first reading, with related wording about new chat readers on the About page.
Does Kasamba have an app?
Yes. The iOS listing is “Kasamba Psychic Reading Chat” by Kasamba Ltd., rated 4.62 from 13,324 US ratings. Google Play lists the Android app at 4.5 from 4.19K reviews and 500K+ downloads.
Does Kasamba offer tarot readings?
The home page headline includes “Psychic Chat, Tarot, Astrology & More.” The general formats published on the About page are chat, email and phone.
What legal terms should I notice?
The terms include mandatory arbitration and a class-action waiver. If you dislike those clauses, read the terms before creating a paid relationship with the platform.
This section shows what we read, what we did not test and how the page is paid for.
How we checked
We read Kasamba’s home page, About page and terms, checked Trustpilot, BBB, the App Store and Google Play, and took a home-page screenshot on October 8, 2026. We did not pay for test sessions. Prices, offers and app ratings change; if something here no longer matches the platform, the platform’s current page is the one to trust.
How this page is paid for
Kasamba pays us a commission when someone signs up through our link and makes a first payment. We still list the missing items and the complaints because the same rules apply to every platform we review.
Pages we read
- Terms and conditionsdated February 24, 2026; read October 7, 2026
- Home pageread October 7, 2026; screenshot October 8, 2026
- About pageread October 7, 2026
- Trustpilotread October 7, 2026
- BBB profileread October 7, 2026
- App Store, Google Playread October 7, 2026
Other platforms
Or read it yourself
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